FAQ

Issues with loading Misthalin
You need to have java installed to get Misthalin working. To run our downloadable client simply click "run" after downloading. it. If that doesn't work right click it and select open with and select Java Platform

You can download the downloadable client by clicking here.

If you still have problems afterwards you can send one of our administrators a message on our community forum. You can go to the community forum by clicking here.
 
#1 - How do I register?
Here at Misthalin there is no registration needed in order to play the game. Simply try logging in with the username you would like to have as your username after loading Misthalin. If the game sends a message that reads: "Invalid username or password" The website tells you that that your username is already used by another person. You then need to pick another username to use.
If you forget your username or password it is not easy to get them back so save them in a safe place!
 
#2 - Regarding payment issues
We highly appreciate your attempt to make a payment towards the server. If your payment method is not available then we can not assist you with your payment at this moment. Please be patient, we will get more payment options in the future.

If you had an issue regarding one of your payments towards Misthalin please add "aaron.misthalin" on skype. You can also discard him a private message on the forums but make sure it contains the e-mail you have received from 2checkout when creating the regarding order AND your in-game username. Please note "aaron.misthalin" has many impersonators, double check the name before adding it. In your message when adding a person please provide your in-game username and "Payment problem".
 
#3 - Regarding staff positions
In Misthalin you can not participate as a staff member by contacting the founder. It is not for sale either. In order to make a helper application you have to post on the forums in the appropriate section.
If you are accepted as a helper you will be introduced to the team. You will get to know the staff (Including me) and you will be tested on your actions. You can work your way up to higher staff positions but you have to start off as a helper.
 
#4 - Regarding account problems
Misthalin does not refund items for any action if your account was reset as a result of an infraction for cheating on our game then there is nothing we can do.
If this is not the case you can try the following:
What you can do is trying to explain the issue a little bit better to have us identify the problem in a private message on the forums to the administration

- Were all your stats reset
- When did you last log in before this happened
- What items were reset and were there any items left in your bank? If yes, which items were they?
 
#5 - Regarding Infractions
We as the staff team can not further assist you with your account being disabled. To fight an infraction you will have to open up an appeal against this. If this appeal gets accepted we will lift your infraction automatically. If this appeal was declined there is nothing we can assist you with and the infraction will (unfortunatily) remain. To open up an appeal please visit the forums.

You can log in with your Misthalin username and password. If this doesn't work please talk to Alrena in Falador pub (In-Game), select the option that reads "Reset AMP" - then click "Activate my account" by talking to Alrena again. If this does not work please send a private message to an owner.
 
#6 - Regarding account recovery
If you forgot your password or if your password has been stolen you can submit a new password here
 
#7 - Reporting a player
Please post a thread in the forum to report a player or a staff member:

Try to explain the situation properly and most importantly , be honest. Also note that we do not offer refunds. We only offer punishment for the player who scammed you if your report gets accepted.
 
#8 - Game mode switching
There is currently no way to switch your game mode. Please do not ask the staff to provide you a game mode switch since it's not yet possible..
Other questions
If you have any other questions please ask help on our community forum.